Privacy Policy
XDP Tracking (“we”, “us”, or “our”) respects the privacy of our users (“you” or “your”) and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and store your information when you use our tracking service (the “Service”).
1. Information We Collect
We may collect the following information when you use the Service:
- Tracking Information: This may include consignment numbers, postcodes, and any other information you provide to track your deliveries.
- Technical Information: This may include your IP address, device type, browser information, and referring website address.
- Usage Data: We may collect data about how you use the Service, such as the pages you visit and the features you use.
2. How We Use Your Information
We may use your information for the following purposes:
- To provide and improve the Service
- To track your deliveries
- To send you updates about your deliveries
- To analyze how you use the Service
- To troubleshoot technical problems
- To comply with legal and regulatory requirements
3. Sharing Your Information
We may share your information with the following third-parties:
- Courier Companies: We share your tracking information with courier companies in order to track your deliveries. We only share the information necessary for them to fulfill their tracking services.
- Service Providers: We may use third-party service providers to help us operate and maintain the Service. These service providers may have access to your information in order to perform their services. We will enter into appropriate agreements with service providers to ensure they process your information in accordance with this Privacy Policy and applicable privacy laws.
- Legal Requirements: We may disclose your information if we are required to do so by law or in the good faith belief that such disclosure is necessary to comply with legal process, enforce our terms and conditions, or protect the rights, property, or safety of ourselves or others.
4. Data Retention
We will retain your information for as long as necessary to fulfill the purposes outlined in this Privacy Policy. We may also retain your information for longer periods as required by law or to comply with our internal record-keeping policies.
5. Your Choices
- You can choose not to provide us with certain information, but this may limit your ability to use the Service. For example, you cannot track your deliveries without providing consignment numbers or postcodes.
- You can access and update your information by contacting us using the methods provided in Section 8. However, you cannot update information that is essential for tracking your deliveries (e.g., consignment numbers or postcodes).
6. Children’s Privacy
Our Service is not directed to children under the age of 13. We do not knowingly collect personal information from children under 13. If you are a parent or guardian and you believe that your child has provided us with personal information, please contact us. We will take steps to remove the information from our systems.
7. Security
We take reasonable steps to protect your information from unauthorized access, disclosure, alteration, or destruction. However, no website or internet transmission is completely secure.
8. Changes to this Privacy Policy
We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on our website. You are advised to review this Privacy Policy periodically for any changes.
9. Contact Us
If you have any questions about this Privacy Policy, please contact us:
- By email: Info@xdptracking.com
- By visiting out contact us page.
Additional Notes:
- You can replace the bracketed information with your specific details.
- Consider adding a section on your data transfer practices (if applicable, especially if you transfer data internationally).
- You may also want to include information on your users’ rights under relevant privacy laws (e.g., GDPR).